Resource Hub
Welcome to our Resource Center! Here, you'll find tools and insights to streamline your processes and enhance customer engagement.
Reports
Guides

AUDDIS and ADDACS reason codes explained
What AUDDIS, ADDACS and ARUDD reports mean, the reason codes in each, and what to do when a mandate is cancelled or rejected or a collection is returned.

The Direct Debit Guarantee: what it actually covers
What the Direct Debit Guarantee promises your customers, what counts as an error, who refunds them, what happens to you next and how to keep claims rare.

Why direct debit payments look late when they are not
A direct debit taken on the due date reaches your bank days later, so reports can show on-time payers as late. Why it happens and what to measure instead.

Direct debit mandates: how they work and what makes them valid
What a direct debit mandate is, the Bacs rules that make one valid, why only you can lodge it, what online sign-ups need and how to keep mandates collecting.

Direct debit for UK businesses: a complete guide
How direct debit works for a UK business: mandates, the Bacs cycle, advance notice, the Guarantee, collecting without your own SUN, costs and failed payments.

Direct debit, card or bank transfer: which gets paid on time?
On Adfin, card is paid by the due date 65.1% of the time, pay by bank 62.0% and bank transfer 57.9%. Why direct debit needs a different measure.

Is it safe to pay by bank transfer or open banking?
Bank transfers have no chargeback, so APP fraud reimbursement is your only route back, and it doesn't cover larger firms. The checks to make before you pay.

How much does GoCardless cost per transaction in the UK?
GoCardless Standard costs 1% + 20p capped at £4, plus 0.3% above £2,000 and VAT. What each collection costs and what the headline rate leaves out.

Best payment providers for accountancies in 2026
Adfin, GoCardless, Stripe and QuickBooks Payments compared for UK practices: fee note costs, mandates at engagement, chasing and ledger sync.

Best payment providers for businesses in 2026
Adfin, Stripe, GoCardless, PayPal and Modulr compared on payment methods, fee caps, payouts and chasing, with what a £1,000 invoice costs on each.

Should you collect invoices by open banking or direct debit?
Direct debit for recurring fees, open banking for one-off invoices and money you need today. How the two differ on reliability, speed, cost and refunds.

What is the difference between Bacs and Faster Payments?
Faster Payments moves money in seconds and carries bank transfers. Bacs runs a three-day cycle for direct debit and payroll. Which to use for getting paid.
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