Resource Hub
Welcome to our Resource Center! Here, you'll find tools and insights to streamline your processes and enhance customer engagement.
Reports
Report
Late payments report
How quickly does every UK region really get paid?
Report
The path to Double Zero
Is the path to zero debtors and zero work in progress possible?
Guides
Taking an unpaid invoice to the small claims court
How to claim an unpaid invoice of up to £10,000 in the small claims court: the court fees, the costs you can't recover, mediation and when it's worth it.
Letter before action: what to send and when
What a letter before action for an unpaid invoice must include, how long to give a sole trader or a limited company to reply, and how to set out interest.
Recovering overdue debt: the steps in order
The steps for recovering an overdue business debt in the UK, from reminders and a letter before action to court, what each costs and when to stop chasing.
Why UK direct debit and credit control are still separate products
Direct debit needs a sponsoring bank and chasing only needs your ledger, so the UK sells them apart. What falls between them, and what joined-up looks like.
How long does it take to set up direct debit?
Setting up through a payment provider takes days, mandates reach the bank the same day, and the first payment usually lands one to two weeks after signing.
Do payment providers charge for failed direct debits?
Some do. GoCardless charges its fee on every submitted payment, failed or not. What a failure can cost, what to ask a provider and how Adfin handles failures.
Best direct debit providers for accountancies in 2026
Adfin, GoCardless, London & Zurich and Access PaySuite compared for practices: fee note costs, mandates at engagement and moving existing mandates.
Best direct debit providers for businesses in 2026
Six UK direct debit providers compared on fee caps, Service User Numbers, failed payments and chasing, from Adfin and GoCardless to Bacs bureaus.
Can a small business take direct debit without its own Service User Number?
Yes. Most small businesses collect direct debits through a provider, with no SUN or bank facility of their own. How it works and what stays your job.
Should an accountancy practice use direct debit or standing order?
A standing order leaves the amount with your client and you aren't told when it stops. Why most practices pick direct debit, and when a standing order works.
How to move an existing client base onto direct debit
Clients on direct debit elsewhere can move without re-signing; the rest sign once. How to plan the switch, what to tell clients and what to check afterwards.
Direct debit indemnity claims: how to handle one
What a direct debit indemnity claim is, why the money is taken back, what to do the day one arrives, the evidence a challenge needs and how to prevent claims.
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Webinars
Solving Late Payments: How Law Firms Can Use AI Agents to Reduce Lockup | Adfin x Actionstep
The Hidden Cost of Chasing Late Payments | Adfin x Husu
Getting Paid Before You Have a Finance Function | Adfin x Jumpstart
450 Hours Back: Where Accountants Lose Time to Admin
How to Build a Better Client Onboarding Process
Why you should be charging late fees on overdue payments
AI Chasing: how it works and why it beats automated reminders
The Adfin Brew: Episode 3 - Practice first, Clients next.
The Adfin Brew: Episode 2 - The path to full credit control
The Adfin Brew: Episode 1 - Launching credit control as a service
Product Updates
Introducing Cash MOT: Run a full cash flow report in minutes
Introducing customer agents: AI credit control
