Resource Hub
Welcome to our Resource Center! Here, you'll find tools and insights to streamline your processes and enhance customer engagement.
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When do you get your money after a direct debit collection?
How a direct debit moves through Bacs, when your provider pays you after the collection date, and how to plan cash flow around the wait and bank holidays.

Which payment collection and credit control tools integrate with Xero and QuickBooks?
Which payment and credit control tools integrate with Xero or QuickBooks in the UK, what two-way sync should cover, and what each tool leaves you to do.

Payment reconciliation: a complete guide
How to match payments to invoices, why provider payouts rarely add up to an invoice, and the clearing account method that makes each payout reconcile.

Why your biggest invoices are the ones still collected manually
Direct debit collects large invoices as reliably as small ones, yet mandate coverage halves as invoice value rises. Why it happens and how to change it.

The UK late payment reforms: what has been decided and what has not
The Commercial Payments Bill would cap payment terms at 60 days and make late interest compulsory, but it isn't law yet. What's in force and what isn't.

A client refuses to pay late payment interest
Your right to late payment interest doesn't depend on the client agreeing. Replies to common objections, when to waive it, and what to do if they won't pay.

How to calculate statutory interest on a late invoice
The statutory interest formula step by step, a worked example at 11.75%, the fixed compensation bands and four checks to make before you send the claim.

Can accountants charge clients interest on unpaid fees?
Yes, on business clients: fees carry statutory interest and fixed compensation with no clause needed. Private clients, engagement letters, liens and notice.

How much interest can you charge on late payments in the UK?
Statutory interest is 8% over base rate, now 11.75% a year, plus £40, £70 or £100 compensation and recovery costs. How the rate is fixed and how to claim.

Can you charge late payment fees on overdue invoices in the UK?
Yes, on business invoices: statutory interest plus £40 to £100 compensation, with no clause needed. When your own flat late fee works, and when it doesn't.

Bad debt and write-offs: when to stop chasing
When to stop chasing an unpaid invoice, how to reclaim the VAT through bad debt relief after six months, the tax deduction and what happens if they pay later.

Using a debt collection agency: when it is worth it
What UK debt collection agencies charge, the difference between instructing one and selling the debt, and when handing over an unpaid invoice makes sense.
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