Resource Hub
Welcome to our Resource Center! Here, you'll find tools and insights to streamline your processes and enhance customer engagement.
Reports
Report
Late payments report
How quickly does every UK region really get paid?
Report
The path to Double Zero
Is the path to zero debtors and zero work in progress possible?
Guides
Separate payout accounts for each SPV or landlord: what lenders require and how to set it up
No general rule requires a rent account per SPV. Lenders set conditions in each offer, and criteria often want the mortgage paid from the company's account.
Will tenants actually switch to direct debit? How to move a rent roll off standing orders
Move tenants when their payment changes anyway, explain the Direct Debit Guarantee and say when to cancel the standing order. Keep a fallback for holdouts.
How long before I can pay the landlord? Direct debit settlement times for rent, explained
Direct debit rent arrives within three working days of collection, card and transfer in two, pay by bank the same day, so run statements four working days on.
How to pause rent chasing for vulnerable tenants without losing track of arrears
Stop asking for the old arrears but keep invoicing new rent. Breathing Space requires this, so keep frozen arrears and ongoing rent on separate lines.
Do you have to give tenants rent receipts, and how can you send them automatically?
In England only weekly tenants must get a rent book. Monthly rent needs no receipt by law, but a dated payment record helps in arrears or deposit disputes.
Can you charge tenants a late rent fee? What the Tenant Fees Act allows
Only as interest in the tenancy agreement, once rent is unpaid 14 days after the due date, at up to 3% above base rate. Fixed late fees aren't allowed.
Client money and landlord payouts: how rent should move from tenant to landlord
Rent collected for a landlord is client money. Bank it in client account, match it to the tenancy and pay it out less agreed fees within your scheme's limit.
Weekly rent for HMOs and contractor lets: taking the first payment by card, then moving to direct debit
Weekly rent is still allowed. Take the first week by card or pay by bank once the agreement is signed, then move the tenant onto direct debit for later weeks.
Collecting rent for student HMOs when you can no longer take it by the term
Termly rent ended in England under the Renters' Rights Act. Take one month after signing, get a mandate signed before move-in and schedule twelve payments.
The Renters' Rights Act and rent in advance: what monthly-only rent means for how you collect it
Since 1 May 2026 no rent can be taken before signing and at most one month before the start date, and rent periods in England must be monthly or shorter.
Is PayProp worth it for a small letting agent? The real cost at 50, 150 and 500 tenancies
PayProp lists a licence from £79 a month, a £600 to £2,000 setup fee and a service fee under 1% of rent processed. The final price comes from a quote.
How to match rent payments to tenants when the bank reference is wrong or missing
Match on amount and date, then on known payer names, and hold the rest in suspense. Unique bank details or direct debit stop you relying on references.
No results found
Webinars
Solving Late Payments: How Law Firms Can Use AI Agents to Reduce Lockup | Adfin x Actionstep
The Hidden Cost of Chasing Late Payments | Adfin x Husu
Getting Paid Before You Have a Finance Function | Adfin x Jumpstart
450 Hours Back: Where Accountants Lose Time to Admin
How to Build a Better Client Onboarding Process
Why you should be charging late fees on overdue payments
AI Chasing: how it works and why it beats automated reminders
The Adfin Brew: Episode 3 - Practice first, Clients next.
The Adfin Brew: Episode 2 - The path to full credit control
The Adfin Brew: Episode 1 - Launching credit control as a service
Product Updates
Introducing Cash MOT: Run a full cash flow report in minutes
Introducing customer agents: AI credit control
