Insights

Welcome to our Resource Center! Here, you'll find tools and insights to streamline your processes and enhance customer engagement.

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Webinar summary: how to build a better client onboarding process, with Liam McHugh of Clarity Counts
Insights

Get paid from day one: how Clarity Counts rebuilt onboarding

How Clarity Counts uses Socket and Adfin to agree payment at onboarding and cut payment times from 40 days to four.

Issy Bruce
Issy Bruce
6 min read
October 21, 2026
Webinar summary: 450 hours back, where accountants lose time to admin, with Alexandra Hayter of Workiro
Insights

450 hours a year: where accountants' admin time goes

Two hours a day adds up to 450 hours a year. Workiro and Adfin on where accountants' admin time goes.

Ciprian Diaconasu
Ciprian Diaconasu
6 min read
October 20, 2026
Webinar summary: getting paid before you have a finance function, with Maria Monge Navarro of Jumpstart
Insights

Getting paid before you have a finance function

Jumpstart and Adfin on building a billing process that scales before you hire a finance team.

Adfin team
Adfin team
6 min read
October 20, 2026
Webinar summary: why you should be charging late fees on overdue payments, with Liz Barclay of Business111
Insights

Why so few businesses charge late fees, and what's changing

Why late fees are rarely charged, what the proposed law would change, and what happens when businesses switch them on.

Veronika Targos
Veronika Targos
7 min read
October 19, 2026
Webinar summary: the hidden cost of chasing late payments, with Dr Ffion Hargood of Husu
Insights

Late payment is a finance problem and a wellbeing problem at once

The cash and the capacity: what chasing late payments costs business owners, and three ways to reduce it.

Corey Haigney
Corey Haigney
6 min read
October 19, 2026
Webinar summary: how law firms can use AI agents to reduce lock-up, with Oliver Tromp of Actionstep
Insights

Why law firm lockup hasn't moved, and what's changed

Why UK law firm lockup has barely moved in a decade, and how firms can chase without risking client relationships.

Adfin team
Adfin team
6 min read
October 19, 2026
Adfin Payment Barometer: South West
Insights

The Adfin Payment Barometer: South West

The South West's late payment rate has held largely flat, close to twice as reliable as the wider UK large-business market.

Issy Bruce
Issy Bruce
2 min read
October 1, 2026
Adfin Payment Barometer: West Midlands
Insights

The Adfin Payment Barometer: West Midlands

The West Midlands' late payment rate has stayed close to 8% in Adfin's data, even as the region posts the UK's highest overdue invoice volume.

Issy Bruce
Issy Bruce
2 min read
September 28, 2026
Adfin Payment Barometer: Yorkshire and the Humber
Insights

The Adfin Payment Barometer: Yorkshire and the Humber

Yorkshire and the Humber's late payment rate has dropped from 13.5% to 8.2% in nine months, one of the sharpest improvements in Adfin's data.

Issy Bruce
Issy Bruce
2 min read
September 23, 2026
Adfin Payment Barometer: London
Insights

The Adfin Payment Barometer: London

London's late payment rate has dropped from 13.6% to 8.2%, with large businesses paying just as reliably as small ones.

Issy Bruce
Issy Bruce
2 min read
September 22, 2026
Adfin Payment Barometer: North West
Insights

The Adfin Payment Barometer: North West

The North West's late payment rate has dropped to 6.3%, Adfin's strongest region overall, with no single business size dragging it down.

Issy Bruce
Issy Bruce
3 min read
September 21, 2026
Adfin Payment Barometer: Wales
Insights

The Adfin Payment Barometer: Wales

Wales has the UK's highest late payment rate at 18.4%, though it's down sharply from around 25% a year ago.

Issy Bruce
Issy Bruce
2 min read
September 18, 2026
Adfin Payment Barometer: North East
Insights

The Adfin Payment Barometer: North East

The North East's late payment rate dropped from 14% to 5.2%, the biggest swing of any UK region in Adfin's data.

Issy Bruce
Issy Bruce
2 min read
September 17, 2026
Insights

Partner Spotlight: Quiss on Modernising technology for professional services firms

Quiss Technology on why it joined the Adfin partner ecosystem, and what professional services firms should look for when investing in technology.

Issy Bruce
Issy Bruce
5 min read
September 16, 2026
Insights

The Passenger Princess (Thinks)

50 accounting firms, one road trip: what we learned about late payment culture, credit control, and clients trusting AI over their own accountant."

Issy Bruce
Issy Bruce
3 min read
July 21, 2026
Insights

The human impact of late payments, and the solution in technology

The Small Business Commissioner has recovered £10m+ for small businesses. Head of Comms Mia Rees on late payments, new legislation, and tech's role.

Issy Bruce
Issy Bruce
4 min read
July 21, 2026
Insights

Help a business get paid faster (and get £200 for it!)

Refer a business to Adfin and you'll earn a £200 Amazon voucher. The business you refer gets £100, and a lower direct debit rate.

Veronika Targos
Veronika Targos
3 min read
June 4, 2026
Insights

How Unity Accountancy is working towards credit control as a service

Cerith Williams on launching credit control as a productised service line at Unity Accountancy. Pricing, packaging, and where to start.

Adfin team
Adfin team
8 min read
May 26, 2026
Insights

The path to Double Zero and why it matters

Why do some businesses carry significant debtors, or so much WIP? Is this a problem: should all firms be aspiring to what we’ll call the Double Zero of 0 debt and 0 WIP? Let’s dig into it.

Tom Pope
Tom Pope
8 min read
February 4, 2026

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