What's new

‍

Has your customer lost control of their inbox? Or do they just need another reminder?

‍

To send another one-time invoice payment reminder, click into any Outstanding or Overdue invoice and click "resend" from the bottom draw. This will not interrupt or restart any existing reminder workflow, the new reminder will be sent in addition to what is already planned.

‍

To resend a direct debit mandate request, click into any Customer with the direct debit status "Awaiting signature" and select "Resend mandate" from the bottom of the tray. This is also an additional reminder on top of the existing workflow.

‍

‍