Four times the invoices, no extra chasing. How Jumpstart's one-person finance function cut average days late by 73% with Adfin.
"Given the rate that we're scaling, if we didn't have Adfin today, we'd probably have to hire a whole finance team to manage our invoices manually. Or my whole role would have to become just invoicing."
Invoice volume quadrupled, average days late fell 73%, and invoicing still run by one person.
With chasing, collection and reconciliation handled in one place, Jumpstart can keep growing invoice volume in a scalable way without creating more work.
Recruitment invoices are large and easy to defer. The fee is a share of salary rather than a rate for hours, and nothing stops when it goes unpaid.
Jumpstart bills 3 months after the placement, once the candidate has passed probation. The nature of the industry means delays and disputes are frequent, so a consistent chasing framework is key.
“We spend the vast majority of our time building a good product for startups. What we don't have enough time to do is build a process to go off and just get paid.”
Matthew Sarre · Co-founder, Jumpstart
The process underneath was assembled from separate parts that did not work together. Chasing emails were sent out through Zapier, but QuickBooks could not attach the invoice, so clients were being asked to go through their documents, find the invoice in a previous email, and then pay.
Payments then arrived with no reference, grouped under a single processor tag.
“Once a payment comes into your bank account, great, someone's paid you. But which client is it?.”
Maria · Operations, Jumpstart
By October 2025 Jumpstart's rapid growth had made the scale of the challenge unmanageable. Matthew and Maria spent a week on the phone and brought in £200,000 through manual chasing. They set about looking for a tool to manage their credit control.
Jumpstart didn't change how they raised invoices in QuickBooks. Through the direct integration, Adfin picks them up and handles all payments and chasing, reconciling in the QuickBook's platform automatically once payment has been made.
Reminders go out on a schedule set once, by email and WhatsApp, without anyone having to start them.
Every reminder carries a payment link, so clients can pay by card straight from the message, with nothing to set up at their end.
“Every chaser has the invoice link attached. People are paying directly from those chasers, which is so useful.”
Maria · Operations, Jumpstart
Each payment comes back matched to the invoice it belongs to. Working out who had paid what went from around five hours a month to twenty minutes.
Money that had been sitting overdue came back with it. Six invoices that were already past due when Jumpstart onboarded Adfin have since been recovered, worth over £50,000.
And getting paid sooner changes what a founder can plan.
“Cash flow enables anything and everything. If you've got money in the bank, you're not worrying about making payroll, or paying your own invoices.”
Matthew · Co-founder, Jumpstart
It also changes what the next hire feels like. With cash in hand, Matthew says, it becomes a decision rather than a gamble.
Invoice count has roughly quadrupled since Maria took the process over. The time she spends chasing has not.
“The question really becomes, as a founder who is scaling their business, whether you want to invest time in building out a process that is not core to your product, or do you want to leverage somebody else's.”
Matthew · Co-founder, Jumpstart
Jumpstart chose the second option. Getting paid now runs in the background rather than being a process someone maintains, and with volume set to rise again this year, the finance team is still one person.