Resource Hub
Welcome to our Resource Center! Here, you'll find tools and insights to streamline your processes and enhance customer engagement.
Reports
Report
Late payments report
How quickly does every UK region really get paid?
Report
The path to Double Zero
Is the path to zero debtors and zero work in progress possible?
Guides
Best direct debit providers for businesses in 2026
Six UK direct debit providers compared on fee caps, Service User Numbers, failed payments and chasing, from Adfin and GoCardless to Bacs bureaus.
AUDDIS and ADDACS reason codes explained
What AUDDIS, ADDACS and ARUDD reports mean, the reason codes in each, and what to do when a mandate is cancelled or rejected or a collection is returned.
Can you charge late payment fees on overdue invoices in the UK?
Yes, on business invoices: statutory interest plus £40 to £100 compensation, with no clause needed. When your own flat late fee works, and when it doesn't.
How much interest can you charge on late payments in the UK?
Statutory interest is 8% over base rate, now 11.75% a year, plus £40, £70 or £100 compensation and recovery costs. How the rate is fixed and how to claim.
Direct debit indemnity claims: how to handle one
What a direct debit indemnity claim is, why the money is taken back, what to do the day one arrives, the evidence a challenge needs and how to prevent claims.
How much does GoCardless cost per transaction in the UK?
GoCardless Standard costs 1% + 20p capped at £4, plus 0.3% above £2,000 and VAT. What each collection costs and what the headline rate leaves out.
Direct debit mandates: how they work and what makes them valid
What a direct debit mandate is, the Bacs rules that make one valid, why only you can lodge it, what online sign-ups need and how to keep mandates collecting.
How long does it take to set up direct debit?
Setting up through a payment provider takes days, mandates reach the bank the same day, and the first payment usually lands one to two weeks after signing.
Confirmation of Payee: what it checks and why it matters
What Confirmation of Payee checks, the four results your customers can see, why trading names cause a no match, and how to make sure customers get a match.
Do automated payment reminders actually work?
Automated reminders make your follow-up consistent, but the bigger difference comes from how payment is set up. What the data shows and how to use automation.
How can law firms help clients who can't pay in one go?
Law firms can take staged money on account, agree an instalment plan on a bill or accept part payments. Agree it in writing, including missed payments.
How to chase an unpaid invoice: the sequence that works
A chasing sequence to set when the invoice goes out: a check before the due date, two reminders, a call and a formal notice, plus what to say each time.
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Webinars
Solving Late Payments: How Law Firms Can Use AI Agents to Reduce Lockup | Adfin x Actionstep
The Hidden Cost of Chasing Late Payments | Adfin x Husu
Getting Paid Before You Have a Finance Function | Adfin x Jumpstart
450 Hours Back: Where Accountants Lose Time to Admin
How to Build a Better Client Onboarding Process
Why you should be charging late fees on overdue payments
AI Chasing: how it works and why it beats automated reminders
The Adfin Brew: Episode 3 - Practice first, Clients next.
The Adfin Brew: Episode 2 - The path to full credit control
The Adfin Brew: Episode 1 - Launching credit control as a service
Product Updates
Introducing Cash MOT: Run a full cash flow report in minutes
Introducing customer agents: AI credit control
