Resource Hub
Welcome to our Resource Center! Here, you'll find tools and insights to streamline your processes and enhance customer engagement.
Reports
Report
Late payments report
How quickly does every UK region really get paid?
Report
The path to Double Zero
Is the path to zero debtors and zero work in progress possible?
Guides
The case for zero WIP and zero debtors in a practice
How monthly fees billed in advance and collected by direct debit remove most lock-up in a practice, why zero works as a target, and where the idea stops.
What's a normal DSO for a UK MSP, and when is it a red flag?
There's no UK MSP DSO benchmark. Act if DSO runs 15 days over terms, rises three month-ends running, or one client holds a quarter of overdue debt.
What it really costs to take payments in the UK
The full cost of taking payments: card fee components, capped bank payment fees, charges outside the headline rate and how to price a month of your own.
Why direct debit payments look late when they are not
A direct debit taken on the due date reaches your bank days later, so reports can show on-time payers as late. Why it happens and what to measure instead.
Why does Xero chase clients who've already paid?
Usually the payment isn't reconciled to the invoice yet, so Xero still sees it as unpaid. Reconcile daily, pause reminders, and let payments mark it paid.
What payment terms should a recruitment agency use?
Invoice perm fees on the start date with 7 to 30 day terms, tie rebates to on-time payment, name payment methods and include a statutory interest clause.
Why does my MSP need an overdraft even though I'm profitable? The working capital gap explained
MSPs pay vendors upfront and wait 30 to 60 days for clients. Billing annual licences in advance, direct debit and automatic chasing close most of the gap.
MTD for Income Tax: what it changes about how practices bill
MTD for Income Tax sets no rules on how you bill, but it turns an annual job into five deadlines. Who's in scope, how to price it and how to collect it.
MSP cashflow: why you're funding Microsoft, Datto and Bitdefender out of your own pocket
Microsoft, Datto and Bitdefender each bill on their own schedule and none waits for your clients to pay. Line your own billing up with each vendor's terms.
What it costs to run payments and chasing as two separate systems
Two systems mean two pricing models, two reconciliations and failed payments that fall between them. How to add up your own cost and what one system changes.
What is the difference between Bacs and Faster Payments?
Faster Payments moves money in seconds and carries bank transfers. Bacs runs a three-day cycle for direct debit and payroll. Which to use for getting paid.
Why do property managing agents take so long to pay contractors?
Agents pay from each block's service charge account, after approvals and on set payment runs. A PO, the right details and steady chasing get you paid sooner.
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Webinars
Solving Late Payments: How Law Firms Can Use AI Agents to Reduce Lockup | Adfin x Actionstep
The Hidden Cost of Chasing Late Payments | Adfin x Husu
Getting Paid Before You Have a Finance Function | Adfin x Jumpstart
450 Hours Back: Where Accountants Lose Time to Admin
How to Build a Better Client Onboarding Process
Why you should be charging late fees on overdue payments
AI Chasing: how it works and why it beats automated reminders
The Adfin Brew: Episode 3 - Practice first, Clients next.
The Adfin Brew: Episode 2 - The path to full credit control
The Adfin Brew: Episode 1 - Launching credit control as a service
Product Updates
Introducing Cash MOT: Run a full cash flow report in minutes
Introducing customer agents: AI credit control
