Resource Hub
Welcome to our Resource Center! Here, you'll find tools and insights to streamline your processes and enhance customer engagement.
Reports
Report
Late payments report
How quickly does every UK region really get paid?
Report
The path to Double Zero
Is the path to zero debtors and zero work in progress possible?
Guides
Bad debt and write-offs: when to stop chasing
When to stop chasing an unpaid invoice, how to reclaim the VAT through bad debt relief after six months, the tax deduction and what happens if they pay later.
AI for credit control: a complete guide
What AI does at each stage of credit control, which decisions stay with you, what UK law expects and how to choose a tool you can keep within your rules.
Adfin vs GoCardless: which is better for UK businesses?
GoCardless collects direct debits. Adfin takes card, bank and direct debit payments and chases unpaid invoices too. How they compare for UK credit control.
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Best accounts receivable software for UK small businesses (2026)
Adfin, Chaser, Paidnice, Kolleno, Satago and Stripe Invoicing compared on payment collection, credit control and reconciliation for UK small businesses.
Direct debit for UK businesses: a complete guide
How direct debit works for a UK business: mandates, the Bacs cycle, advance notice, the Guarantee, collecting without your own SUN, costs and failed payments.
Credit notes: when and how to issue one
When to issue a credit note, what it must show, the 14-day deadline for VAT-registered businesses and which VAT return the adjustment belongs in.
Direct debit for recurring versus one-off payments
You can take a one-off payment by direct debit, but notice and the Bacs cycle make it slow. When a one-off direct debit makes sense and when a link is better.
Direct debit, card or bank transfer: which gets paid on time?
On Adfin, card is paid by the due date 65.1% of the time, pay by bank 62.0% and bank transfer 57.9%. Why direct debit needs a different measure.
Can a small business take direct debit without its own Service User Number?
Yes. Most small businesses collect direct debits through a provider, with no SUN or bank facility of their own. How it works and what stays your job.
Can one platform do invoicing, direct debit and card payments?
Yes, some platforms invoice, collect by direct debit and card, chase and reconcile in one place. Four tests to check an all-in-one claim before you switch.
Can law firms legally surcharge business cards in the UK?
Yes on commercial cards, up to what the card costs to accept. Personal card surcharges are banned, even for a director paying on their own card.
Can leaseholders pay service charges by direct debit?
Yes, if the leaseholder agrees. The lease still sets amounts and dates, demands must be served properly, and each demand is collected on its due date.
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Webinars
Solving Late Payments: How Law Firms Can Use AI Agents to Reduce Lockup | Adfin x Actionstep
The Hidden Cost of Chasing Late Payments | Adfin x Husu
Getting Paid Before You Have a Finance Function | Adfin x Jumpstart
450 Hours Back: Where Accountants Lose Time to Admin
How to Build a Better Client Onboarding Process
Why you should be charging late fees on overdue payments
AI Chasing: how it works and why it beats automated reminders
The Adfin Brew: Episode 3 - Practice first, Clients next.
The Adfin Brew: Episode 2 - The path to full credit control
The Adfin Brew: Episode 1 - Launching credit control as a service
Product Updates
Introducing Cash MOT: Run a full cash flow report in minutes
Introducing customer agents: AI credit control
