Resource Hub
Welcome to our Resource Center! Here, you'll find tools and insights to streamline your processes and enhance customer engagement.
Reports
Report
Late payments report
How quickly does every UK region really get paid?
Report
The path to Double Zero
Is the path to zero debtors and zero work in progress possible?
Guides
How do agencies keep track of payments across Stripe, GoCardless, Wise and Revolut?
Each payment tool pays out in its own batches, so agencies check four dashboards. Put UK client payments in one place and keep Wise for overseas clients.
How to apply late payment fees automatically
What you can charge, the rules to set before you switch automation on (due date, grace period, exceptions), and how automatic late fees work in practice.
How do I get paid by big companies that use supplier portals?
Register as a supplier, get a PO before you start, submit through the portal exactly as asked, then chase accounts payable and ask which payment run it's on.
Do your customers have to re-sign direct debit if you leave GoCardless?
No, if your mandates move through a Bacs bulk change. What customers see, what happens to payments around the change date and what stays on GoCardless.
How do temp agencies pay workers before clients pay?
Temp agencies pay workers from their own cash and wait for clients to pay. Here's how the gap builds, how to fund it and how to make it smaller.
Do you have to give tenants rent receipts, and how can you send them automatically?
In England only weekly tenants must get a rent book. Monthly rent needs no receipt by law, but a dated payment record helps in arrears or deposit disputes.
How to spot and prevent invoice fraud
How invoice fraud works, the warning signs, the checks that stop it, what to do in the first hour if you've paid, and who the bank reimbursement rules cover.
How late do recruitment clients pay? What the payment data shows
In Adfin's data, the typical recruitment invoice was paid about 9 days late and a third over 14 days late. An early, small sample, so read as directional.
How to write an invoice that gets paid faster
Practical steps to get invoices paid sooner: agree terms first, send on the day, reach the right person, write a clear due date and add a payment link.
Can you collect a £30,000 invoice by direct debit?
Yes, but providers set a limit on each direct debit and larger ones can cost more. Agree a higher limit first, or use pay by bank or a bank transfer.
How to take a deposit and collect the balance by direct debit
Take the deposit by card or pay by bank, get the mandate signed in the same conversation, then give notice of the balance amount and date before collecting.
How to tell clients you are moving them to direct debit
What to tell clients when moving them to direct debit: when to send it, what the message should cover, and how to answer the usual worries and refusals.
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Webinars
Solving Late Payments: How Law Firms Can Use AI Agents to Reduce Lockup | Adfin x Actionstep
The Hidden Cost of Chasing Late Payments | Adfin x Husu
Getting Paid Before You Have a Finance Function | Adfin x Jumpstart
450 Hours Back: Where Accountants Lose Time to Admin
How to Build a Better Client Onboarding Process
Why you should be charging late fees on overdue payments
AI Chasing: how it works and why it beats automated reminders
The Adfin Brew: Episode 3 - Practice first, Clients next.
The Adfin Brew: Episode 2 - The path to full credit control
The Adfin Brew: Episode 1 - Launching credit control as a service
Product Updates
Introducing Cash MOT: Run a full cash flow report in minutes
Introducing customer agents: AI credit control
