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Welcome to our Resource Center! Here, you'll find tools and insights to streamline your processes and enhance customer engagement.

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Guides

Switching and consolidation

Do your customers have to re-sign direct debit if you leave GoCardless?

Only if new mandates are created instead of transferred. Under the Bacs bulk change the original authorisation carries over and no scheme threshold decides which.

Adfin team
Adfin team
7 min read
8 October 2026
Taking payments

Variable Recurring Payments (VRPs): what they change

Commercial VRP launched in June 2026, a quarter late. General invoice collection is not in Wave 1, so most businesses cannot collect fees with it yet.

Adfin team
Adfin team
8 min read
8 October 2026
Accountancy practice

What accounting software UK businesses actually run on

Only Xero publishes a UK customer number, 1,319,000 at 31 March 2026. Why UK accounting software market share can't be sourced, and what actually can.

Adfin team
Adfin team
12 min read
8 October 2026
Credit control

Failed payments: why they happen and how to recover them

Why direct debit payments fail, what the recovery data shows, and the sequence that gets them paid. 98.7% are eventually collected.

Adfin team
Adfin team
5 min read
8 October 2026
Late payment

Can accountants charge clients interest on unpaid fees?

Yes, on business clients: professional fees are commercial debts under the 1998 Act. Plus why a low contractual rate is the enforceability risk, and the limits on a lien.

Adfin team
Adfin team
7 min read
8 October 2026
Direct debit

Direct debit indemnity claims: how to handle one

How an indemnity claim reaches you, why the money is taken back automatically, how to challenge it, and what evidence a challenge needs.

Adfin team
Adfin team
9 min read
8 October 2026
Reconciliation

How long do GoCardless payouts take?

About 5 business days from creating a Bacs payment to money in the bank, or 6 for a new customer, with the cut-off and the payout rules. Read 19 August 2026.

Adfin team
Adfin team
7 min read
8 October 2026
Accountancy practice

What modern accountancy practices do differently about getting paid

Practices that collect well settle the arrangement before the work starts. UK payment data on practice fee notes, mandates and automatic collection, with the professional rules.

Adfin team
Adfin team
10 min read
7 October 2026
Integrations

How to get a direct debit mandate signed at proposal signature

How UK proposal tools capture a direct debit mandate at signature, what your client sees, who collects, and how long the first Bacs collection takes.

Adfin team
Adfin team
8 min read
7 October 2026
Switching and consolidation

You are paying over £300 a month to GoCardless

£300 a month of GoCardless fees is about 600 collections of £30 or 75 above £380, because the £4 cap binds at £380. Our arithmetic, read 19 August 2026.

Adfin team
Adfin team
8 min read
7 October 2026
Cash flow

Lock-up in an accountancy practice: what it is and what good looks like

Lock-up is unbilled work in progress plus uncollected fees. What it measures, the two units it is quoted in, and what good looks like with no benchmark.

Adfin team
Adfin team
11 min read
7 October 2026
Reconciliation

How to stop clients getting duplicate payment emails from Xero

Duplicate payment emails come from two senders, a payment recorded twice, or a reminder sent before reconciliation. How to tell which, and what to check.

Adfin team
Adfin team
7 min read
7 October 2026

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Webinars

July 30, 2026

Why you should be charging late fees on overdue payments

July 28, 2026

AI Chasing: how it works and why it beats automated reminders

June 1, 2026

The Adfin Brew: Episode 3 - Practice first, Clients next.

May 26, 2026

The Adfin Brew: Episode 2 - The path to full credit control

May 8, 2026

The Adfin Brew: Episode 1 - Launching credit control as a service

Product Updates

September 16, 2026

Introducing Cash MOT: Run a full cash flow report in minutes

July 28, 2026

Introducing customer agents: AI credit control

June 11, 2026

How Adfin automates late payment fees