Resource Hub
Welcome to our Resource Center! Here, you'll find tools and insights to streamline your processes and enhance customer engagement.
Reports
Report
Late payments report
How quickly does every UK region really get paid?
Report
The path to Double Zero
Is the path to zero debtors and zero work in progress possible?
Guides
How the UK's 2026 late payment crackdown affects fire, security and field service contractors
The 60-day cap and retention ban are still in the Commercial Payments Bill. Large firms' reporting has changed, and statutory interest is worth using now.
Is it worth invoicing for small jobs? Managing low-value, high-frequency billing (fire alarm tests, PPM visits)
Yes, but batch regular visits onto one invoice per customer, as admin costs the same for a £60 test as a £1,400 job. Collect by direct debit or on site.
Is direct debit worth it for fire and security compliance contracts?
For most recurring fire and security work, yes: a direct debit up to £2,000 costs at most £4.20. It suits large FM and public sector customers less.
What do you do when a client pays less than the invoice?
How to record a part payment, find out why it's short, decide whether to chase, credit or write off the balance, and what happens to the VAT in each case.
How to add direct debit to fixed-plus-variable contract billing
One mandate can collect fixed maintenance and variable call-outs without re-signing. Your invoice can be the advance notice, with one collection a month.
UK late payment statistics 2026: how much does it really cost small businesses?
Government research puts the cost of late payment to UK businesses at almost £7 billion a year, and those paid late are owed £17,085 on average at any time.
How to match rent payments to tenants when the bank reference is wrong or missing
Match on amount and date, then on known payer names, and hold the rest in suspense. Unique bank details or direct debit stop you relying on references.
Invoice factoring vs automated credit control: which cuts cashflow gaps faster?
Factoring advances cash within about a day but charges fees and interest monthly. Automated credit control aims to get customers paying sooner instead.
Collecting payments in Sage: what your options are
Sage connects to Stripe, PayPal and GoCardless to take payments. What each covers, the gaps in direct debit and chasing, and using a payment platform too.
Why do GoCardless payouts not match your invoices?
A GoCardless payout groups collections and deducts fees, refunds and late failures. An example payout line by line, and how to record it so invoices close.
When do you get your money after a direct debit collection?
How a direct debit moves through Bacs, when your provider pays you after the collection date, and how to plan cash flow around the wait and bank holidays.
How do you know a direct debit has actually cleared?
Bacs reports failed direct debits, not successful ones. How long to wait before treating a payment as cleared, and why a cleared one can still be reversed.
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Webinars
Solving Late Payments: How Law Firms Can Use AI Agents to Reduce Lockup | Adfin x Actionstep
The Hidden Cost of Chasing Late Payments | Adfin x Husu
Getting Paid Before You Have a Finance Function | Adfin x Jumpstart
450 Hours Back: Where Accountants Lose Time to Admin
How to Build a Better Client Onboarding Process
Why you should be charging late fees on overdue payments
AI Chasing: how it works and why it beats automated reminders
The Adfin Brew: Episode 3 - Practice first, Clients next.
The Adfin Brew: Episode 2 - The path to full credit control
The Adfin Brew: Episode 1 - Launching credit control as a service
Product Updates
Introducing Cash MOT: Run a full cash flow report in minutes
Introducing customer agents: AI credit control
