Payment links
Direct debit
Customer agents
Xero integration
A fast-growing accountancy firm replaced four payment tools with one platform, automated its chasing, and got paid faster across thousands of clients.
At a Glance
How Helpbox tripled the amount of payments collected on time with Adfin
Helpbox UK is a leading provider of accounting and bookkeeping services, working with thousands of SMEs across the UK on a clear mission: to simplify and digitise financial management for its clients. As it grew, the problem Helpbox solved for everyone else started showing up in its own back office, with invoicing and payment collection spread across several providers. Moving to a single platform cut collection costs by 58%, retired three tools, and got invoices paid faster.
Before Adfin
After Adfin
Challenge
Generic reminders weren’t cutting it
Helpbox was collecting payments through a mix of tools that had served it well early on but were straining as the firm grew. Working with multiple providers drove costs up and slowed collection down. A significant share of invoices went unpaid on time, which pushed debtor days higher, and the team spent too long managing invoices and chasing payments by hand. The firm needed something that could keep pace with its growth.
Solution
Automated custom reminders using Adfin
Helpbox moved to a single platform that combined card payments and invoice chasing in one place, with a best-in-class user experience:
- Integrated invoicing: automated reminders and built-in chasing to bring payments in faster.
- One system, end to end: four separate tools replaced by a single platform.
- A process that scales: one simple onboarding flow to bring new clients on faster.