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Welcome to our Resource Center! Here, you'll find tools and insights to streamline your processes and enhance customer engagement.

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Guides

What's a normal DSO for a UK MSP, and when is it a red flag?
MSP

What's a normal DSO for a UK MSP, and when is it a red flag?

There's no UK MSP DSO benchmark. Act if DSO runs 15 days over terms, rises three month-ends running, or one client holds a quarter of overdue debt.

Adfin team
Adfin team
6 min read
30 September 2026
MSP M&A in 2026: how billing hygiene affects what your business is worth
MSP

MSP M&A in 2026: how billing hygiene affects what your business is worth

There's no published UK MSP multiple. Buyers test revenue through your billing records, so rate yours against 12 checks their accountant will run.

Adfin team
Adfin team
6 min read
30 September 2026
MSP cashflow: why you're funding Microsoft, Datto and Bitdefender out of your own pocket
MSP

MSP cashflow: why you're funding Microsoft, Datto and Bitdefender out of your own pocket

Microsoft, Datto and Bitdefender each bill on their own schedule and none waits for your clients to pay. Line your own billing up with each vendor's terms.

Adfin team
Adfin team
5 min read
30 September 2026
GoCardless vs Adfin for MSPs: fees, payouts and support compared
MSP

GoCardless vs Adfin for MSPs: fees, payouts and support compared

Both charge 1% + 20p per direct debit, capped at £4. Adfin also takes cards, chases invoices, retries failures free and pays out in full every weekday.

Adfin team
Adfin team
5 min read
30 September 2026
How to connect Stripe and QuickBooks without a third-party bridge tool
MSP

How to connect Stripe and QuickBooks without a third-party bridge tool

The QuickBooks Stripe connector isn't confirmed for UK files. Without it you record payouts by hand, or use a platform that pays in full and matches it.

Adfin team
Adfin team
5 min read
30 September 2026
What's a typical blended card processing fee in the UK in 2026?
MSP

What's a typical blended card processing fee in the UK in 2026?

There's no typical UK blended rate. Business cards sit outside interchange caps, so MSPs paid on them can pay over 2.5%. Divide card fees by card takings.

Adfin team
Adfin team
5 min read
30 September 2026
Integrations

How to collect payments in Xero by direct debit

Xero doesn't collect direct debit: a provider does, and Xero records and reconciles. Setup, the mandate step, Bacs timings and Xero's two different prices.

Adfin team
Adfin team
9 min read
30 September 2026
AI in finance

How does AI decide when to chase an invoice?

Timing comes from your rules, a payment-date prediction and one customer's own record. What the peer-reviewed evidence supports, and what it does not.

Adfin team
Adfin team
7 min read
30 September 2026
Reconciliation

Which payment providers reconcile automatically with Xero and QuickBooks?

Three of four vendors publish the limit of their own automation in the same document as the claim. Every claim quoted, with the limit and what it leaves you.

Adfin team
Adfin team
8 min read
30 September 2026
Taking payments

Taking your first payment as a UK business

What you actually need to take money: a bank account, an invoice or link, and one payment method. What the options cost, and what you can safely ignore.

Adfin team
Adfin team
10 min read
30 September 2026
Credit control

How we measure UK payment behaviour: our method

The method behind the UK Getting Paid Report: the invoice grain, the exclusion gate, why direct debit is never blended, and every limit we publish against.

Adfin team
Adfin team
10 min read
30 September 2026
Direct debit

How long does it take to set up direct debit?

A day or two under a provider's SUN, and 96.4% of mandates reach the bank the same day. The real wait is advance notice plus the three day Bacs cycle.

Adfin team
Adfin team
6 min read
30 September 2026

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Webinars

July 30, 2026

Why you should be charging late fees on overdue payments

July 28, 2026

AI Chasing: how it works and why it beats automated reminders

June 1, 2026

The Adfin Brew: Episode 3 - Practice first, Clients next.

May 26, 2026

The Adfin Brew: Episode 2 - The path to full credit control

May 8, 2026

The Adfin Brew: Episode 1 - Launching credit control as a service

Product Updates

September 16, 2026

Introducing Cash MOT: Run a full cash flow report in minutes

July 28, 2026

Introducing customer agents: AI credit control

June 11, 2026

How Adfin automates late payment fees